Marqueta S genuine leather 2-way tote bag

Domestic shipping: As a general rule, we plan to ship within 5 business days after confirming your order or payment.
Overseas shipping: We accept overseas shipping. Please feel free to use this service.

If you wish to cancel or change your order after placing it, please contact us.

Once we have confirmed the shipping status, we will contact you by email to let you know whether or not your order can be changed.

Regarding return shipping costs, if the return is due to customer's convenience, we will cover it if the item is defective.

If you wish to cancel or change your order after placing it, please contact us. We will check the shipping preparation status and notify you by email whether or not you can change your order. Return shipping fees will be borne by the customer if the return is due to personal reasons. If the item is defective, we will cover the cost.

■Differences in image/color of defective products may differ from the actual color depending on the settings of your smartphone or monitor.
Also, due to the influence of outdoor and indoor lighting, if you have any concerns about the color of the actual product, please feel free to contact us before purchasing.

■Points to note when purchasing leather productsLeather products may have random natural appearances (spots, scratches, blood streaks, wrinkles, cracks, etc.), but these are characteristics of natural leather and are not a quality issue.

*Precautions for use and storage: Proper care is required to keep your bag beautiful for a long time.

1. If you store the bag in a humid or direct sunlight place, it may deform or fade, so please stuff paper or something inside the bag to keep its shape when not in use. Then, put it in a dust bag and store it in a cool, well-ventilated place.

2. Use cleaners and oils specifically designed for leather, as chemicals such as detergents, benzene, and alcohol can damage leather.

3. If the product gets wet, wipe off the water and allow it to dry slowly in a well-ventilated place out of direct sunlight. Avoid using heating appliances.

4. Please be careful when wearing dark colored clothes or denim as the color may transfer due to friction.

5. Please be careful not to soil the leather with cosmetics or perfume as this may cause deterioration of the leather.

6. Leather products may crack or wear down with use, so putting heavy items in them may cause the bag to lose its shape.

7. Please be careful as decorations may peel off or break due to external friction, etc. Metal decorations may be damaged by external pressure.